Shipping policy

Order Tracking
You will receive a tracking number via email once your order has been shipped. Please allow a few days for the tracking information to update.

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Delays & Issues
While we do our best to ensure timely delivery, delays can happen due to factors beyond our control (e.g. postal delays, customs, or weather). If your order hasn't arrived within 30 days, please contact us at novarajewelswear@gmail.com

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Incorrect Address
Please double-check your shipping address before placing your order. We are not responsible for packages lost or delayed due to incorrect or incomplete addresses.

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Lost or Damaged Packages
If your order arrives damaged or gets lost in transit, contact us with your order number and photos, if approved we’ll gladly send a full refund.